LIISSÉ

LEGAL & DATA PROTECTION

Privacy Policy

How we protect, encrypt, and respect your personal information and privacy rights.

1. Information We Collect

At Liisse, we are deeply committed to protecting your personal privacy. When you visit our website or purchase products from our store, we collect information that allows us to fulfill orders, improve browsing experiences, and communicate with you effectively.

  • Order & Contact Details: Name, delivery address, billing address, email address, and phone number provided during checkout.
  • Device & Usage Information: IP address, browser type, device information, and browsing activity collected automatically via security and functional cookies.

2. How We Use Your Data

We process personal information under strict legal bases (contract performance, legitimate interests, and explicit consent) for the following purposes:

  • Formulating, packaging, and dispatching your small-batch European skincare orders.
  • Sending real-time order confirmation, tracking updates, and customer support communications.
  • Maintaining platform security, fraud prevention, and regulatory compliance.

3. Data Protection & Security

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All checkout transactions are secured with industry-standard 256-bit SSL/TLS encryption.

4. Third-Party Service Providers

We only share essential information with verified third-party partners strictly necessary to operate our business (such as courier delivery networks and secure payment gateways). All service providers are contractually bound to process data in compliance with GDPR and privacy standards.

5. Cookies & Tracking Technologies

Our store utilizes functional cookies to manage shopping bag items and account sessions, alongside performance cookies to optimize site speed and layout.

6. Your Privacy Rights (GDPR / CCPA)

Depending on your location, you have the right to request access to the personal data we hold about you, request corrections, or request complete erasure of your information from our active databases.

7. Contact Our Privacy Officer

For any inquiries regarding data protection or to exercise your privacy rights, please contact us at Contact Us form.

Frequently Asked Questions

What personal information does LIISSÉ collect?

We collect necessary customer details to process and fulfill orders, including your name, shipping address, billing address, email address, and order history.

All payment transactions are encrypted using TLS 1.3 protocol and processed through Level 1 PCI-DSS compliant payment gateways. We never store or access raw credit card data on our servers.

Never. LIISSÉ never sells, rents, or trades your personal information to third parties. We only share delivery details with logistics and courier carriers to deliver your order.

We use essential cookies to maintain your shopping bag items, remember session preferences, and enable secure checkout navigation.

Under GDPR and international privacy regulations, you have full right to access, rectify, or delete your stored personal data. Simply email your request to our Contact Us form.